Job Description

Hands on experience in architecture/design, implementation & administration of Telecom Unified Communications Systems.

Mobile device procurement iPhone, iPad and Samsung devices

Manage mobile phone recycle and inventory program.

Manage paging systems and equipment (Beepers)

Create and manage spreadsheets to track analyze and monitor trends /systems.

Working with Telecom carriers during implementations and outages

Perform monthly invoice analysis, validation, and payment approval on all land, long distance, data, and wireless invoices to ensure compliance with vendor contracts.

Perform bimonthly mobile device audits to determine if we should select a more cost-effective plan, or need to update our mobile catalog, and communicate concerns to managers.

Track and resolve billing disputes/discrepancies with various carriers, present escalation issues, status reports and findings to Director.

Assist in facility's Emergency Notifications and systems update.

Research past due balances to ensure they are cleared in a timely manner, and ensure credits are received and applied.

Maintain an accurate inventory of all telecom circuits, numbers, and equipment.

Work directly with vendor to resolve claims in an accurate and timely manner.

Assist in configuring and installing various PBX/CISCO IP Phone models on CUCM various versions.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

• Dice Id: 10212489a
• Position Id: 2024-63354

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