INFORMATION TECHNOLOGY ASSOCIATE Job at Department of Veterans Affairs, United States

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  • Department of Veterans Affairs
  • United States

Job Description

Job Description and Duties

This is an exciting opportunity to join our team at the California Department of Veterans Affairs (CalVet), where we proudly serve California’s 1.6 million veterans. We advocate with purpose and passion every day for our state’s veterans and their families and connect them to their earned benefits. We offer a range of services, from our network of award-winning veterans' homes to our innovative home loans program. Additionally, we provide special statewide benefits and veteran outreach services.

CalVet provides our staff with a wide range of fulfilling and enriching growth opportunities in skilled trades, healthcare, administrative and professional fields, and beyond. We actively cultivate an inclusive atmosphere that embraces individuals from diverse backgrounds, cultures, and life journeys, empowering them to excel and flourish. We enthusiastically welcome your distinctive contributions to our organization and the meaningful work we undertake.

This position will be in the Information Services Division, and may be located in the following counties: Sacramento, and Los Angeles. The location will be determined based on the most qualified candidate.

This position responsibility and dutries are focused in the Business Technology and Client Services domains, in which performs a variety of recurring, well-defines tasked  requiring occasional innovative problem-solving in support of the development design, testing, implementation, and maintenance of the Department’s software  applications including Electronic Health Record (EHR) systems.

This position is eligible for remote-working within California based on departmental guidelines and operational need. Some in-office presence required.

*Telework requires California residency.

Apply today to join our team! Visit our website at to learn more about us.

We especially encourage veterans to apply utilizing CalVet’s Veterans Hiring Preference (please refer to the Special Requirements section below) and the state’s Veterans Preference program .

Please note: You will need to take and pass an examination for Information Technology Associate to establish list eligibility prior to job offer. Please visit for more information. 

Veterans are encouraged to utilize the state’s Veterans Preference Program.

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

Veterans may qualify for a CalVet Veterans Hiring Preference. Military service must be included in the Employment History section of the Employment Applications (STD. 678). The application package must include documentation of discharge, appropriate to the branch of service. The documentation must reflect a discharge/release under conditions other than dishonorable. If the candidate fails to include this information then the CalVet Veterans Hiring Preference shall not be granted in the recruitment.

Successful completion of a live scan and a pre-employment physical (including drug testing for certain civil service classifications) will be required.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 8/26/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Veterans Affairs

Attn: Ntsum Vue

1227 O Street, Room 404

Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Veterans Affairs

Ntsum Vue

1227 O Street, Room 404

Sacramento , CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    A Statement of Qualifications is required.  Please see the “Statement of Qualifications” section for more information.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

The website below is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. Please review this information prior to accepting employment.

STATEMENT OF QUALIFICATIONS

A Statement of Qualifications (SOQ) is required.  Please note that resumes, cover letters, and/or any other documents do not take the place of the SOQ. Applicants who fail to submit a complete SOQ as instructed and/or fail to submit all of the required documents may be eliminated from the selection process.

The SOQ serves as documentation of your ability to present information clearly and concisely in writing.  In your SOQ, describe your experience, knowledge, and competencies as they relate to each of the items listed below.  The items must be addressed and numbered in the same order as listed; do not consolidate responses.  The SOQ must be no more than two (2) pages in length, typed, using 12-point Arial font on standard letter-sized paper with one (1)-inch margins.

1. Describe your experience working with Electronic Health Record systems.

2.  Describe your experience analyzing, developing, and documenting business processes.

3. Describe your experience formulating, coordinating, and delivering end user training.

Job Tags

Permanent employment, Full time, Remote job,

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