Job Description

It’s Your Career. Own it!

We make it easy to own your success. At Rent-A-Center, we have a no credit, worry-free policy. That’s because we believe in putting people in control of their futures. This same belief extends to our talented, customer service minded team members. We help you make your career what you want it to be in a retail type environment.

Sales Manager Position Summary-

The Sales Manager positively impacts customer growth, revenue and ensures store credit is maintained at an appropriate level through sales activities and account management while providing total customer satisfaction. This role helps manage profit by following established policies and procedures including, but not limited to, cash and inventory controls and order verifications

Requirements / Responsibilities:

Sales and Leadership-

• Be responsible for Customer and Revenue growth/maintenance
• Assist Store Manager with training and providing oversight
• Obtain new rental orders on the sales floor and over the phone
• Complete rental agreements as required
• Assign coworkers to specific duties and assist with work schedule assignments
• Prospect for new business by telemarketing and distributing print materials
• Assist in managing daily operations when necessary

Account Management-

• Maintain accurate records of customer account activity, including current and past due accounts
• Review past due accounts and communicate in-person and via phone with the customers to promote timely payments
• Complete customer service calls in a timely manner as assigned
• Follow all policies and procedures and adhere to all standards

Deliveries and Pickups-

• Assist as needed in loading/unloading truck, or other vehicle, per policy to safely protect coworkers, customers, and merchandise
• Assist as needed in delivering merchandise in Company provided vehicle to customer homes
• Assist as needed in installing and setting up merchandise, and instructing customers on the proper use
• Assist as needed in picking up merchandise from customer homes
• Follow Company policies and practices regarding safe driving and adhere to local and state laws regarding safe operation of a motor vehicle

Required Education and Experience-

• Must be at least 19 years of age
• High school diploma or GED
• Stand for long periods of time
• Ability to lift up to 100lbs, with assistance if needed
• 1 – 3 years of retail/customer service, sales, or collections experience
• Valid driver’s license and good driving record

Why should you work at RAC?

Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more!

We care for our employees!

How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to a 401(k) and generous paid time off. Great monthly and quarterly bonuses are out there for you too. But you’ll find the real benefits of joining us comes from within. You can work your way to the future you want. We’ll help you own it!

Rent-A-Center (commonly referred to as RAC) is an American public furniture and electronics rent-to-own company based in Plano, Texas. The company was incorporated in 1986 and as of 2014 operates approximately 2,972 company-owned stores in the United States, Puerto Rico and Mexico, accounting for approximately 35% of the rent-to-own market in the United States based on store count.

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