Job Description

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

The  Sr. Enterprise IT Systems Project Manager manages business/IT related projects through the entire lifecycle from strategic scope definition to requirements gathering, analysis, timeline and budget definition, and implementation support. This role also works with a variety of technical and functional colleagues within the business to define requirements for process improvement projects, develop required documentation and communicate status.

• This is a Temp-To-Hire, W-2 position. We are not able to do 1099 or C2C.
• It is a fully remote role that will need to be based in the U.S.
• You must meet our U.S. Eligibility requirements for work authorization as noted under "Additional Information" at the bottom of the job description.

Execution Coordination, Communication, Documentation, and Training

• Ensure all work is carried out and documented in accordance with required corporate, divisional, and country regulatory standards, methods and procedures.
• Guide and assist in developing documentation for processes, including reference manuals, training materials, communication presentations, and support manuals.
• Assist Divisional and Regional Leadership with coordination of project plans, deliverables and communications.
• Develop integrated project plan; facilitate cross-team communication and status reporting; report on project health and risk and issue mitigation.
• Managing multiple concurrent Business and Information Technology related projects
• Standardize project management processes and project governance
• Responsible for creating and managing project plans, budget, resources and tracking progress against these areas
• Track and report weekly project status to project sponsors and stakeholders
• Lead SDLC quality gate audit/review sessions
• Work closely with senior leadership and managed key strategic initiatives
• Lead bi-weekly meetings with IT Leadership (Directors, VPs, and CIO)

About you

• Bachelor's degree in Business, Information Technology, Engineering or related field
• 5+ years related experience, within PMO management (preferably in employee benefits insurance, financial services or related industries)
• Project Management Professional Certification desired
• Expertise using common project management and flowchart software (MS Project, Easy Projects, DevOps, MS Visio, Gantt Charts, etc.)
• Excellent verbal and written communication skills
• Intermediate level proficiency with Microsoft Office Suite & Outlook
• Strong ability to learn, adapt and contribute in challenging environments
• Self-motivated and able to work independently
• Project Management Professional (Project Management Institute) Certification desired
• Superior presentation skills (in-person and utilization of web conferencing platforms)
• Expertise using common project management and flowchart software (MS Project, Easy Projects, PlanView, MS Visio, etc.)
• Expertise building Power BI dashboards from various datasources including PlanView
• Excellent oral and written communication skills (ability to grasp, breakdown and convey complex concepts and ideas)
• Comfortable leading team project meetings and debriefing sessions between both C-level business executives and technical audiences
• Exceptional project management and time management capabilities
• Proficient PC skills (Windows, Word, Excel, Outlook, Acrobat, etc.)
• Experience managing technology related projects and coordinating/collaborating between technology professionals and business executives
• Familiarity with CRM and AMP (Agency Management Platforms) such as Salesforce and Microsoft Dynamics

WORK TRAITS

Communication, Analytical, and Organization Skills

• Strong analytical, organizational, problem-solving, communication, and interpersonal skills
• Must be independent, self−motivated, and goal and people oriented
• Proactive approach with attention to detail and proven ability to follow through

Work Execution

• Change agent with ability to influence others outside of a direct reporting relationship
• Proven relationship building skills and high energy level
• Co-operative with colleagues, strong consultative approach working closely with IT and business constituents at all levels

Standards and Practices

• Ability to manage/balance multiple priorities
• Assigns work and manages projects on a timely basis
• Excels in a self-service environment and has a “no job is too small” attitude

Requirements Gathering

• Drive requirements gathering process by meeting with project stakeholders to define business and functional requirements, prototypes, and training materials.
• Work collaboratively with internal departments in the planning and analysis of requirements, process changes or enhancements. 

Business Analysis

• Defines detailed requirements, analyzes business needs, and validates solutions with our internal clients.
• Devises or modifies procedures to solve complex problems considering technology solutions.
• Retrieve and analyze data from multiple systems for trends and exceptions and help determine business impact.
• Recommend solutions to problems based on business-specific facts.

Use of Time

• Ability to lead and participate in cross functional team based projects
• Can manage/balance multiple priorities
• Can prioritize and manage through constant change 

Customer Service and Business Strategy

• Commitment to and record of strong customer service
• Excellent interpersonal skills
• Ability to translate short-term business goals into team and individual performance goals
• Ability to conduct performance management discussions
• Excellent internal customer focus
• Excels at understanding and articulating strategy, positioning and messaging

#LI-MB4

#contingent

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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