Job Description

Description

We are seeking a highly organized and dedicated Virtual Assistant to support our smallscale manufacturing business located in Cincinnati Ohio. The ideal candidate will have a minimum of 6 years of experience in a similar role with exceptional communication skills and a strong passion for customer service. As a Virtual Assistant you will play a key role in managing administrative tasks coordinating projects and ensuring smooth communication between teams and clients. Your contributions will be vital in enhancing productivity and improving overall operations.

Responsibilities

• Manage and respond to emails promptly ensuring effective communication with clients and stakeholders.
• Assist in scheduling meetings appointments and maintaining calendars for team members.
• Conduct research and compile reports on various projects to support management decisions.
• Oversee social media accounts creating content and engaging with customers online.
• Coordinate and track project progress ensuring deadlines are met.
• Perform administrative tasks including data entry document preparation and filing.
• Provide exceptional customer support via phone email and chat addressing inquiries and resolving issues efficiently.
• Maintain systematic organization of files and records to ensure easy access to information.

Requirements

• Minimum of 6 years of experience as a Virtual Assistant or in a similar role preferably in the manufacturing sector.
• Strong proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook).
• Excellent verbal and written communication skills.
• Impeccable time management and organizational skills.
• Proven ability to handle multiple tasks and projects simultaneously.
• Proficiency in social media management and online marketing principles.
• Strong problemsolving abilities and attention to detail.
• Experience with project management tools is a plus.

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