Job Description

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Primary Role Responsible for collecting samples from the treatment plant or distribution system, performing routine water quality analyses, sample custody, data entry, compliance reporting and recordkeeping. Responsible for organizing functions and activities related to environmental management and water quality for assigned region.Investigates water quality complaints and determines course of action needed. Responsible for maintaining all applicable lab certifications, accreditations, or approvals to conduct compliance and process quality control work. Implements programs to ensure environmental compliance. Responsible for assisting with operator training, licensing, and CEU applications/tracking. Key Accountabilities

• Conduct sampling and/or analysis, as required, to ensure compliance with federal and state water quality regulations and company approved water quality standards.
• Draft regulatory reports, plan and permit renewals, and training materials.
• Provide regulatory support to ensure compliance with all current and upcoming EPA/IDEM/local regulations
• Provide content for and support of Emergency Response Planning activities
• Assist in the training and development of Operations staff.
• Work with external customers to build good relationships and solve water quality issues.
• Evaluate and monitor supplies and other laboratory costs to assist in maintaining the lab budget.
• Conduct system site visits in advance of regulatory inspections, track deficiencies through completion Knowledge/Skills
• Knowledge of basic chemistry and laboratory techniques and QA/QC programs.
• Knowledge of regulatory requirements. Working knowledge of Word, Excel, and Access. Knowledge of federal and state environmental standards and regulations and understanding of current environmental legislation and regulations.
• Regulatory knowledge of proper lab analytical testing methods.
• Must understand principles of water and/or wastewater treatment and be able to troubleshoot systems. Experience/Education
• Minimum Two (2) to four (4) years’ experience in water, wastewater, or environmental compliance.
• A 2-year degree in physical, chemical or environmental sciences may be substituted for experience
• High School diploma/GED required. Associates degree preferred.Certifications & Licenses
• Drinking Water and//or Wastewater license preferred.Work Environment
• Laboratory, Indoor/Outdoor, production/office environments.Travel Requirements
• Local and regional.Other
• Must hold a valid State issued Driver’s License.
• Ability to sit, stand, and walk for long periods of time.
• Ability to lift 35 lbs.
• Stairs required.
• Must be able to distinguish colors to conduct testing using normal colorimetric methods. CompetenciesChampions safetyCustomer obsessedCultivates innovationNimble learningDrives ResultsCollaborates

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